Syncerize is a Shopify and WooCommerce app by Uforia Infotech Inc. It keeps products, inventory and orders in sync between stores that a merchant has connected. When a store owner installs the Syncerize WooCommerce plugin and connects it to Syncerize, our servers send updates to that store.
What it does
Sends product, inventory, price and order updates to WooCommerce stores whose owners installed the Syncerize plugin.
Calls only the plugin's own REST endpoints, under /wp-json/syncerize/.
Does not crawl, index or scrape pages, and does not use website content for AI training or any other purpose.
Only contacts sites that have connected to Syncerize. If you didn't install our plugin, you should not see our traffic.
How to identify our requests
User-agent: Syncerize/1.0 (+https://syncerize.com/bot)
Source IP addresses:
3.93.125.42
135.148.54.3
Reverse DNS: each IP resolves to a hostname under bot.syncerize.com (for example out1.bot.syncerize.com), and that hostname resolves back to the same IP.
Machine-readable IP list: https://syncerize.com/bot/ips.json (we'll announce any change at least 14 days in advance)
Request rates
Requests happen only when something changes in a connected store, such as a product edit, a stock change or a new order.
Requests are batched and limited to [up to 2 requests per second] per site.
We back off and retry when a site responds with 429 or 5xx errors.
Allowing Syncerize through your firewall
If your site uses Cloudflare or a security plugin and sync is failing, allow our IP addresses:
Cloudflare (all plans): Security → WAF → Tools → IP Access Rules → add each IP with the action Allow.
Cloudflare Pro and above: you can instead create a custom rule that skips security checks only for our IPs on /wp-json/syncerize/.
Wordfence, Sucuri or your hosting firewall: add the same IPs to the allowlist.
Step-by-step guide: [link to the help article]
Blocking or stopping Syncerize
Disconnect the store in the Syncerize app, or deactivate the Syncerize WooCommerce plugin, and our requests stop. You can also block the IPs or user-agent above.
Contact
Report abuse or ask questions at support@syncerize.com. We aim to respond within one business day.
